Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, phone number, company name, and business details
• Payment Information: Billing address, VAT number (if applicable), and payment history
• Service Data: Information related to your LMS, hosting, or DevSecOps services

Note on Payment Data: Payment transactions are processed securely through Paystack. We do not store or have access to your full credit card or banking details. Paystack handles all payment data in accordance with PCI DSS standards and their own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our subscription services (LMS hosting, website hosting, DevSecOps support)
• Process billing and payments for monthly and annual subscriptions
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and administrative messages
• Monitor and analyze trends, usage, and activities in connection with our services
• Comply with legal and regulatory requirements

3. Payment Processing

We use Paystack, a secure payment processing provider, to handle all payment transactions. When you subscribe to our services, your payment information is processed directly by Paystack and subject to their privacy policy and security practices. We receive only transaction status and basic billing confirmation information from Paystack.

We retain records of your transactions for accounting and legal compliance purposes. This includes invoice records, payment dates, and amounts paid.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

• Service Providers: We work with trusted third-party service providers (including Paystack) who assist in operating our website, processing payments, and delivering services.
• Legal Requirements: We may disclose information when required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Account information and transaction records are retained for 7 years to comply with accounting and tax obligations. After this period, data will be securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at the information provided on our contact page.